EBA CLEARING quality survey reveals high customer satisfaction in 2025 By Bettina Hessler | October 14, 2025 Between May and June 2025, EBA CLEARING invited its users to provide feedback on general satisfaction and on specific areas of interaction. Representatives of 108 financial institutions responded to the annual survey. EBA CLEARING received excellent feedback with a general user satisfaction rate of 4.3 out of 5 and a Net Promoter Score (NPS) of… Read More
EBA CLEARING Services successfully complete 9 October 2025 changeover By Bettina Hessler | October 9, 2025 PSPs across the eurozone passed an important regulatory milestone today with the support of RT1, STEP2 SCT and FPAD VOP. EBA CLEARING announced today that its RT1 and STEP2 SCT user communities have successfully completed the 9 October 2025 milestone of the Instant Payments Regulation (IPR), following the upgrade of the Company’s services to the… Read More
Pan-European testing confirms that FPAD VOP is ready to scale By Bettina Hessler | September 26, 2025 With volume testing for Verification of Payee, EBA CLEARING supports PSPs across Europe in meeting key Instant Payments Regulation (IPR) requirements. EBA CLEARING announced today that its Verification of Payee (VOP) solution has been tested at scale by a large group of STEP2 and RT1 users. This wide pan-European community of payment service providers (PSPs)… Read More