LATEST NEWS

EBA CLEARING quality survey reveals high customer satisfaction in 2025

14 October 2025

Between May and June 2025, EBA CLEARING invited its users to provide feedback on general satisfaction and on specific areas of interaction. Representatives of 108 financial institutions responded to the annual survey. EBA CLEARING received excellent feedback with a general user satisfaction rate of 4.3 out of 5 and a Net Promoter Score (NPS) of 50. This reflects a slight increase compared to the results of the previous survey and a score well above average in the banking sector. Key strengths contributing to the high NPS include the newsletter format, the website, resilience exercises and EURO1 release management. EBA CLEARING…

Read More

EBA CLEARING quality survey reveals high customer satisfaction in 2025

14 October 2025

Between May and June 2025, EBA CLEARING invited its users to provide feedback on general satisfaction and on specific areas of interaction. Representatives of 108 financial institutions responded to the annual survey. EBA CLEARING received excellent feedback with a general user satisfaction rate of 4.3 out of 5 and a Net Promoter Score (NPS) of 50. This reflects a slight increase compared to the results of the previous survey and a score well above average in the banking sector. Key strengths contributing to the high NPS include the newsletter format, the website, resilience exercises and EURO1 release management. EBA CLEARING…

Read More

EBA CLEARING Services successfully complete 9 October 2025 changeover

09 October 2025

PSPs across the eurozone passed an important regulatory milestone today with the support of RT1, STEP2 SCT and FPAD VOP. EBA CLEARING announced today that its RT1 and STEP2 SCT…

Read More

Pan-European testing confirms that FPAD VOP is ready to scale

26 September 2025

With volume testing for Verification of Payee, EBA CLEARING supports PSPs across Europe in meeting key Instant Payments Regulation (IPR) requirements. EBA CLEARING announced today that its Verification of Payee…

Read More

Multinational banks are building reach for One-Leg Out Instant Credit Transfers

18 September 2025

The 10 banks will be reachable in EBA CLEARING’s RT1 OCT Inst Service within two years. They are inviting others to join and commit to the same timeline. This move…

Read More
Total transactions processed in EBA CLEARING payment services in 2024:
billion
New volume record for STEP2 SCT transactions processed on 2 April 2024:
million
New record day for RT1 processing on 31 March 2025:
million transactions
New volume record for STEP2 SDD Core transactions processed on 1 April 2025:
million

IN THE SPOTLIGHT

250304_EBA-CL_Website-Spotlight-2440x1080_72dpi

Verification of Payee: why pan-European cooperation matters

At EBAday 2024, Hays Littlejohn and Erwin Kulk explain how network-based fraud pattern and anomaly detection can boost the customer experience and safety provided by verification of payee checks. The pair exposes the added value that EBA Clearing’s pan-European verification of payee solution will bring as from its launch in December 2024. Cooperation on fraud mitigation was one of the biggest topics at EBAday and this practical example of a collectively designed and delivered toolset makes it clear why joining forces against fraud matters.